E-commerce site maintenance
Maintenance of your e-commerce site
Keep your online store fast, secure, and up to date. A high-performing e-commerce site requires continuous monitoring to protect your sales.
E-commerce dashboard
Real-time monitoring
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Orders
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Monthly revenue
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Uptime
Latest orders
Why maintain your e-commerce
Comprehensive maintenance for your store
Every aspect of your e-commerce site is covered: security, performance, updates, and technical support to focus on your sales.
🔒 Enhanced security
Security monitoring, application of critical patches, vulnerability monitoring, and protection of your customer data and transactions.
🔄 Controlled updates
CMS, plugins, and dependencies updates tested in a staging environment before deployment to avoid any regression.
⚡ Performance monitoring
Continuous monitoring of Core Web Vitals and server response time. Detection and correction of regressions before they impact your sales.
🛟 Responsive technical support
A single point of contact to quickly resolve incidents, answer your technical questions, and support you on a daily basis.
How does maintenance work?
A proven process to keep your store in top shape
Initial audit
Comprehensive assessment of your site: versions, vulnerabilities, performance, and priority improvement points.
Maintenance plan
Definition of the scope, update frequencies, and performance indicators to monitor.
Regular interventions
Planned updates, security patches, occasional optimizations, and incident resolution.
Initial audit
Comprehensive assessment of your site: versions, vulnerabilities, performance, and priority improvement points.
Maintenance plan
Definition of the scope, update frequencies, and performance indicators to monitor.
Regular interventions
Planned updates, security patches, occasional optimizations, and incident resolution.
Guaranteed availability and responsiveness
Intervention within 4 hours in case of a critical incident. If a security or performance issue arises during the contract, it is prioritized without additional cost.
What my clients say
Excellent work.
Paul has significantly improved the site's speed and perfectly aligned it with Google's recommendations.
Professional, thorough, and efficient, I highly recommend.
Nicolas - April Moto
Digital & E-commerce Director
We are very satisfied with Paul's work. He is quick, available, and particularly effective. Since his arrival, very good results have been observed, both in terms of performance and responsiveness. A real asset for our team.
Léo - Maison de luxe
E-commerce Product Owner
I don't know if we've said it enough.
But if you want to improve your loading speed,
Make Google happy and get your Core Web Vitals in the green,
Contact Paul Delcloy.
Florian Darroman - Les Makers
Co-founder
Complementary services
Creation of high-performing online stores, optimized for conversion and organic search.
Continuous monitoring of web performance: tracking Core Web Vitals, real-time alerts, and regression detection.
Optimization of the performance and conversion rate of your existing e-commerce site. Faster, more profitable.
Frequently asked questions
What does an e-commerce maintenance contract include?
Why does maintenance impact performance?
Which e-commerce platforms do you maintain?
What happens in case of an outage or hacking?
Protect your revenue
Why maintenance is vital for an e-commerce site
An e-commerce site is not a project that you deliver and forget. It is a living sales tool that requires constant attention. Security updates for the CMS and extensions must be applied regularly to protect your customers' data and your transactions. 60% of hacked sites were running on outdated software.
Beyond security, performance naturally degrades over time: accumulation of products, addition of features, stacked marketing scripts. Without monitoring, an initially fast site can lose several seconds of loading time in just a few months.
Security and compliance: protecting your customers
An e-commerce site handles sensitive data: personal information, addresses, payment data. GDPR regulations and PCI-DSS standards impose strict obligations regarding security. Proactive maintenance — vulnerability monitoring, quick patches, up-to-date SSL certificates — is the best defense against security breaches and data loss.
A hack is not just a technical incident: it is a breach of your customers' trust, which is difficult to rebuild. Prevention always costs less than remediation.
Technical debt: the silent enemy of performance
Every added plugin, every postponed update, every undocumented customization contributes to technical debt. This accumulation slows down your site, complicates changes, and increases the risk of incidents. A structured maintenance program helps manage this debt: regular refactoring, cleaning up unused extensions, optimizing the database.
Maintaining performance over time protects your initial investment and ensures that your store continues to convert effectively.
Continuous monitoring: anticipate rather than suffer
Proactive monitoring of Core Web Vitals and server metrics allows you to detect regressions before they affect your customers. A slowdown detected early can be corrected before it costs sales. Monitoring includes server response time, error rates, availability, and real user experience (RUM) metrics.